Resetting Websphere commerce Administrator account

You can unlock or enable WebSphere Commerce account gets locked or disabled due to some reasons :
Resetting a Site Administrator's account
If the account is a Site Administrator's account or any other user account, run the following SQL statements:
1)Open Sqldeveloper using the user name and password for your WebSphere Commerce database and execute the below query .
UPDATE USERREG SET STATUS=1, PASSWORDRETRIES=0 WHERE LOGONID='weservicesm'
Resetting non Site Administrator's account :
1.Open the orgAdministration Console.
2.Click Access Management > Users > Find User
3.Double-click the user account or select the user account from the list and click Change.
4.Select Enable in the Account status field.
5.Click OK.